Home / Course catalog / Delivering Effective Feedback

Business Management → Leadership & Management

Delivering Effective Feedback


Description
Feedback is important in any organization and people at all levels need to be able to communicate and receive feedback effectively. It doesn't matter whether feedback is given or received on a formal or informal level, it needs to have impact. You need to plan how to communicate feedback effectively, deliver it effectively on an informal level, and use it in performance appraisals so that others will gain from it.

In this course, you will find out what to say, how to say it, and when to say it.
Content
  • Orientation
  • About This Course
  • Planning Communication Effectively
  • Why Learn It?
  • How It's Done
  • You Do It
  • Now Think Again
  • Assignment 1
  • Frameworks for Effective Feedback
  • Why Learn It?
  • How It's Done
  • You Do It
  • Now Think Again
  • Assignment 2
  • Communicating Feedback Informally
  • Why Learn It?
  • How It's Done
  • You Do It
  • Now Think Again
  • Assignment 3
  • Conducting Performance Appraisals
  • Why Learn It?
  • How It's Done
  • You Do It
  • Now Think Again
  • Assignment 4
  • Discussion
  • Discussion Assignment
  • Post Survey
  • Survey for Delivering Effective Feedback
Completion rules
  • You must complete the units "Assignment 1, Assignment 2, Assignment 3, Assignment 4, Discussion Assignment"